30-Day Returns
Free Shipping

Shipping

Shipping

Every Nala Luna order is wrapped with the same tenderness we pour into our floral clothing — so your dreamy new clothing arrive ready to be adored. Here you'll find everything you need to know about how, and when, your parcel will make its way to you.

Free Standard Shipping

We're delighted to offer free standard shipping on every order, with no minimum spend. There's nothing to add at checkout — the saving simply blooms into place.

Processing Your Order

We know the wait for something lovely can feel long, so we work quickly behind the scenes. Orders placed before 3pm GMT begin processing the same day, while those placed later will be sent out the following business day.

Delivery Estimates

Once on its way, your parcel will arrive within our standard delivery window:

  • Standard delivery: 5–10 business days

Delivery times are estimates and may vary slightly, but rest assured we'll always do our utmost to get your clothing to you promptly.

Tracking Your Parcel

As soon as your order is on its journey, we'll send a confirmation email with your tracking details, so you can follow every step until it lands softly at your door.

Returns & Exchanges

If something isn't quite right, we offer 30-day returns and exchanges on unworn items with their tags still attached. We want you to feel completely at ease with every purchase.

Need a Little Help?

Our customer care team is always happy to assist. Do reach out and we'll be delighted to help.

Nala Luna is operated by Nala Luna, 2-4 Great Eastern St, London EC2A 3NW, United Kingdom.